Holiday Forecast Looks Bright

According to an October 2011 report from MarketLive shoppers indicate they expect to boost their online shopping this year compared to last year. Forecasters are predicting a 13.5% increase in online sales compared to 2010.

Almost 9 out of  10 (87%) consumers will shop online at least as much as they did last year. Despite the economic downturn the majority of shoppers (56%) report they’ll spend the same amount as they did last year, with 7% saying they’ll spend more. The survey clearly indicates that consumers will use the web to hunt for deals, more than 60% of shoppers will use the web to research products information online before making offline purchases.

 

Vivocha comes with an integrated Proactive Engine to provide a customized experience to each customer, improve his/her satisfaction and increase conversions. Take a look at all the features or request a demo to learn more.