Mobilize your Customer Care

With our ready-to-use online interaction platform
users are able to communicate and collaborate inside their mobile app.

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Native SDK

Easily integrate chat, voice and support directly into iOS and Android Apps.

Mobile Web

Add realtime support to HTML5 – CSS3 responsive sites in one click.

Facebook Messenger

Provide social media customer service via Facebook Messenger.

Engage with your mobile consumers

The power of Vivocha, enabling real-time customer interaction, is also available on the go. Vivocha’s mobile SDK easily integrates instant chat or voice support directly into iOS and Android Apps, thus delivering customers the ultimate, seamless and contextualised mobile experience.

Simple SDK Integration: iOS & Android
Custom Interfaces
Proactive engagement
Dynamic buttons
Push notifications
Collaboration tools and Geolocation
Integrated with other software

Fully integrated with the leading platforms:

Target. Engage. Support.

PROVIDE PROACTIVE AND REAL-TIME SUPPORT

Make it quick and easy for customers to access real-time support while shopping online via desktop and mobile devices. Seamless, non-intrusive, and intuitive interfaces provide the engagement experience that will lead to greater conversion and incremental revenue.

46%

of online customers expect brands to provide mobile customer service.

84%

of customers who made a mobile transaction within the last year reported a problem.

63%

of online shoppers will not complete a mobile purchase after experiencing a problem.

Ready to find out more? Contact us:

REQUEST LIVE DEMO CONTACT AN EXPERT

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Proactive engagement

Decide when and who to engage based on a wide variety of rules, and contact center resources availability.

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Cross-platform compatible

Easily integrate chat or voice support directly into iOS and Android Apps or HTML5 – CSS3 responsive sites.

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Co-browsing

Increase first call resolution with screen sharing, page pushing, and other advanced tools.