Banking & Finance

Next Generation Customer Care solution 

in Banking and Finance digital business landscape

Boost online sales


Today most customers prefer to schedule their session online rather than waiting on the phone: the Appointment Scheduler can make it easy.

increase productivity


Customers have always less time and their financial issues are difficult to handle. With digital support, it becomes easier and easier.

reduce service costs


What your customers are looking for is a digital,  enhanced and complete service, and it finally arrives through the digital remote assistant.

Financial institutions are searching for new avenues to connect with customers and sell their products.

At the same time, consumers’ expectations are changing rapidly, with a preference for a personalised, streamlined, engaging and digital experience. One emerging model that addresses these twin pressures is remote advice.

Faced with slow growth, retail banks today are under pressure to improve their quality of service. Banks are challenged by customers’ expectations that are constantly growing.

Real-time digital interaction plays a key role in delivering an enhanced customer experience as customer interactions begin, in some cases switch between, and end within specific channels, physical or virtual.

Make it quick and easy for customers to access real-time support while shopping online via desktop and mobile devices. Seamless, non-intrusive, and intuitive interfaces provide the engagement experience that will lead to greater conversion and incremental revenue.


The Vivocha Difference

increase productivity

Seamless integrations

Completely cloud-based and developed with integration in mind, VIvocha offers APIs designed to simplify the process of integrating with external apps.



increase productivity

Highly Scalable and Secure

Vivocha is a native cloud platform, multi-tenant scale combined with enterprise-level security that enables its users to create a mission-critical application for their business.



increase productivity

Quick Time-to-Market

Our open platform is designed to help you get up and running with proactive customer engagement in no time. No programming skills are required.