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Vivocha to exhibit at CommunicAsia 2017

Vivocha, the provider of Next Generation Customer Engagement solutions, today announced that the company will showcase its award-winning Real-Time Customer Engagement platform at CommunicAsia 2017 - Marina Bay Sand Singapore - May 23-25 2017. "The contact center...

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2017 Online Banking Customer Service Trends

Online banking has gone a long way since the early 2000s and now that it’s 2017, there are a lot of exciting new developments that we may not have expected then. But despite how online banking has evolved these past years, the expectations remain the same. In its...

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eBook – 3 Key Benefits of Live Chat

Online Customer Engagement 3 Key Benefits of Live Chat for Customer Businesses are engaging with more and more customers through online channels. Now, more than ever, businesses need to fully support the online customer experience and provide them with quality online...

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