Vivocha is an awesome Online Customer Interaction platform that enables businesses to seamlessly communicate with prospects and customers right on the website, using any combination of VoIP (audio and video), live chat, callbacks and collaboration tools, like assisted browsing, form & document sharing.
Vivocha helps ANY business to:
- Increase your Online Sales
- Make customers happier
- Reduce Customer Support Costs
Simple: start using Vivocha in under five minutes. Thanks to our super user friendly Web Foundry, you can be up & running with proactive customer engagement in less than five minutes.
Smart: convert visitors into customers with Vivocha’s amazing proactive engagement engine. Use the Web Foundry to create smart rules with few mouse clicks. You won’t believe how easy it is!
Beautiful: give your visitors a pixel perfect experience: Vivocha comes with plenty of ready made templates, hand crafted by the best web designers. Still not enough? You cantotally customize the appearance of the widgets and have them naturally blend into your site.
PayPerInteraction: Premium accounts will enjoy a pay-per-interaction model. There are no optional features: everything is included.
Vivocha.com is the simplest and most effective multi-channel online customer engagement service, it gives your agents a comprehensive set of tools for Live Customer Support.
5 minutes is all it takes, from getting an account to engaging your first customer, guided workflow will take you thought the 4 steps needed to customize your service. No programming skills are required, simply copy and paste one line of script.
Vivocha offers a powerful, zero-configuration, analytics suite: you can monitor your visitors & their browsing patterns in realtime, get insights on what your customers are looking for and how to improve your conversion rate.
Video, Voice, Chat, Social Media, Surveys: multichannel interaction that actually works. It has never been easier.